businessstrategygrowth
Pivoting Your Business Model: When, Why, and How
Recognize when to pivot your business, examples like adding services or changing markets, financial implications, and communicating with clients.
Sep 24, 20294 min read
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Recognize when to pivot your business, examples like adding services or changing markets, financial implications, and communicating with clients.
Connecting with complementary trades, mutual referral agreements, networking groups, maintaining relationships, and tracking referrals.
Recognising when to pivot, types of pivots (new service, market, model), planning the transition, and financial considerations.
Marketing preparation, website updates, training, systems improvement, networking, and planning ahead during slow periods.
Why repeat customers matter, maintenance reminders, seasonal check-ins, loyalty programs, and preferred customer benefits.
Get commercial and B2B work—tendering, compliance, insurance, payment terms, and professional documentation for builders and subcontractors.
Practical guide to growing a trade business—hiring vs subcontracting, pricing for profit, job management, and invoicing at scale.
Identifying opportunities during work, bundling services, maintenance contracts, complementary services by trade, and including upsells on quotes.
Consistent quality, communication, billing transparency, loyalty pricing, upselling, and how invoicing reflects professionalism.